Your main priority at UCR is to not get sick, overstressed, addicted or psychological issues. In order to prevent any issues we recommend you take sufficient rest, eat healthy and practice sports. If anything happens, we encourage you to report this immediately to the appropriate authority. A lot of information is taken from here.
Student Councelling Services Karen van den Berg is UCR’s Student Counselor and available for students in need of advice. Below is an overview of what she can do for you and what you should do to make an appointment.
Contact information Franklin (attic) E-mail: [email protected] Working days: Tuesday, Wednesday and Thursday
Projects Supporting students in need of advice Providing information on possible resources
Why contact Karen van den Berg? Should you want to discuss a personal matter in confidence, be struggling with a decision you need to make, feeling down, stressed, or overwhelmed, then please know that you are welcome to make contact.
Who is Karen van den Berg? I am a social worker by profession. I was born and raised in Canada. I immigrated to the Netherlands in 2006. I believe that people benefit from talking about what is on their mind, better understanding their personal strengths, and knowing what is available in the form of support.
How to make contact? Just send an e-mail to [email protected] I check my email once a day (except on weekends) so will do my best to get back to you as soon as possible. You can let me know that you would like an appointment and then we will arrange a time. I am available to meet on Tuesdays, Wednesday afternoons, and on Thursdays. I can, at times, make appointments on a Monday or Friday.
My office is in the Franklin building. Just walk past the student help desk on your left, go up one flight of steps, to your immediate left, you will then see another set of small steps. I am at the top.
What to expect at your first appointment Generally, the appointment takes anywhere between 30 to 90 minutes depending on how much time is needed. This is my opportunity to get a better understanding of how I can be of help. In the beginning I often ask people to consider what would make the experience of coming to see me, say to themselves: “That was helpful!” I mostly meet with students once to a few times. On some occasions, I have met for longer periods, providing support while someone is waiting to be linked with other help professionals or in situations where ongoing support is of benefit. Information shared is confidential.
General Practitioner (office hours) We encourage you to find a local General Practitioner (GP) in Middelburg which you can go to if you have any health related questions. We recommend three GP in Middelburg:
Dr. Angkotta is a family doctor located close to University College Roosevelt www.stadshart-middelburg.nl. Please note that appointments can be made by calling 0118-673 030 in the morning (8:00 – 12:00 only). There is an emergency (“spoed” in Dutch) number 0118-638008 (8:00 – 18:00) for urgent situations.
De Dolfijn doctor’s practice www.dd-dokters.nl (English available via google translation) 0118-626659 -a dietician and social psychiatric nurses are also available on site.
DeVries en Prins doctor’s practice www.devriesprins.nl (English available via google translation)-a psychologist for short term therapy and a social psychiatric nurse are available on site.
For a complete list of other doctors in the community, refer to the this link.
In general you choose one GP which you go to for your full stay. You can switch GP at any moment. We suggest you choose a GP around which you feel comfortable and with which you have the feeling you can comfortably talk to. Every GP had many years of study, there is no difference in their skill. There is a difference in their personality.
International students may be expected to pay directly for service and then claim their costs back from their health insurance company.
General Practitioner (non-office hours) Huisartenpost Zeeland (“Doctor’s post”) tel. 0900 – 1985 Hours: Monday to Friday after 18:00, weekends, and holidays. Koudekerkseweg 86 4382 ED VLISSINGEN Website
Psychologists/psychotherapists For a list of certified psychologists in the community please refer to the following website. Up to five sessions are covered by Dutch basic health insurance providers. There is a personal cost of 20 euro per session. Family doctors make referrals to psychologists (“eerstelijn”) for short term treatment. This referral is necessary for coverage by your insurance company. International students need to see whether or not their insurance provider covers visits to a psychologist. A family doctor’s referral is necessary to access more specialized treatment (“tweedelijns) such as with a psychotherapist and/or psychiatrist. If you are thinking of linking with a psychologist or psychotherapist, you can speak with your family doctor for advice/recommendations. You can also contact your insurance provider to see who in the community is covered by insurance.
Online psychological help: Interapy Provides on line therapy with a psychologist for various psychological complaints related to the following areas: grief, trauma, burnout, sexual abuse, panic, depression, eating problems.
Indigo Zeeland Provides prevention and short term help for psycho-social problems. Educational courses are given on a wide range of topics such as anxiety and depression. You can visit their Dutch website.
Emergis Provides mental health treatment to residents of Zeeland. This is termed “tweedelijns zorg/second line care” in that specialized programs are available. A referral is needed from the doctor in order to initiate a screening/consultation appointment. After this initial screening with a health professional, there is a team meeting with the various health care professionals to decide what form of treatment is best offered. While the initial assessment takes place at the Kloetinge address, individual appointments may then take place at their Middelburg location.
Psy Q Provides mental health treatment. This is a “tweedelijns zorg/second line care”in that specialized programs are available. Registration can be via telephone or on line. A referral from a doctor is necessary.
Community resources If concerned about your own or someone’s alcohol/drug use INDIGO ZEELAND has a chat service from Monday to Friday 13:00 to 17:00 via //www.indigozeeland.nl/(Dutch). They also provide face to face counseling for mild to moderate concerns related to alcohol/drug use. Emergis provides treatment for more serious alcohol/drug related concerns. A referral from your general practitioner is necessary. Visit their website here.
General medicine and drug stores What does the drug store sell and when should you visit a drug store? General medicine, such as pain killers, nose spray, cures for throat aches and such are available ‘over the counter’, meaning that you do not have to go to your doctor to get them. Stores such as Etos, Kruidvat, and DA, as well as supermarkets sell these types of medication. Non-supermarket stores also have an ‘apothecary’ who can advise you. For anything more than a cold or a sore through you should visit your GP.
Names for Dutch brands for general medicine:
Paracetamol: against headaches and most general pains
Ibuprofen: for more serious pains (e.g. toothaches or really bad stomach ache)
Advil: a type of Ibuprofen (the pil contains a liquid form of ibuprofen)
Bactroban: an ointment used against infections; Only on prescription from the doctor
Betadine: a disinfectant; brown liquid that you can use on open wounds to disinfect
Bisolvon: for when you suffer from a cold or cough
(Parts of) this text was been written by the Red Cross Studentdesk Zeeland.